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How to integrate a new piece of equipment into flespi?

The sequence of actions to follow when you want your device to be supported by the flespi platform.

We do not integrate every new device on the market but we are open to hardware integration requests from our customers.

First, check our list of supported devices and protocols to make sure your device is not yet integrated. If it’s not on the list, follow the proper path below depending on your case:

Integrate new device model(s) for the supported protocol

  • Contact us via Helpbox. Attach the protocol specification to your request.

  • Point the real device to our developer’s channel (they will give you the proper IP:port in due time).

  • Wait for 1-3 days (the engineer will give a more specific estimate before starting integration).

  • Test the integration.

  • Report issues (if any). We’ll fix them real quick.

  • Say thanks and enjoy flespi.

Note: if different models of devices by the same manufacturer have significant differences in protocol specifications, they are integrated on the same terms as the new protocol (see steps below). 

Integrate new device model(s) for the new protocol

  • Contact us via Helpbox and tell us about your project:

    • What the project will do,

    • how many devices you intend to connect,

    • what message parameters you will consume and use in your solution, 

    • whether you need to be able to send commands to devices via flespi as well.

  • Attach the protocol specification for our engineers to estimate the scope of work.

  • Once our engineers approve your request, they will give you the time estimate (depending on the workload and complexity of the integration) and schedule the work (see the Priority and scheduling section below).

  • Subscribe to SLA Advanced ($900).

  • Point the real device to our developer’s channel (they will give you the proper IP:port in due time).

  • Get a notification about completed integration.

  • Test the integration.

  • Report issues (if any). We’ll fix them real quick.

  • Say thanks and enjoy flespi.

Note: sometimes as the situation unfolds and the scope of work changes, the integration may take another month (or several months) of SLA Advanced to be completed. That is why it is important to clearly articulate the requirements and expectations of the integration upfront.

Priority and scheduling

Our team of three working on the development of the universal protocol description technology and the integration of new equipment is loaded with new requests for the months ahead.

If you want to increase the priority and speed up your integration, please subscribe to the SLA Advanced terms ($900).

With any questions, please contact us in Helpbox.


See also
Configuring your device to send data to the flespi platform.