Support center We can help you with any flespi-related questions in a variety of ways. You're gonna enjoy it anyway. Terms of use & Pricing | Public offer contract | Privacy policy Get the answers in our knowledge base Let me try to help myself Tell us what bothers you Email Tell us about your project or issue and we'll help you out. Send us a message Online chat Get technical support straight from the flespi panel, in a dedicated HelpBox tab or via Telegram bot. Forum Ask from community and get advice from flespi developers. Login to flespi forum Subscribe to the flespi news Telegram channel and NOC notifications. FAQ What is flespi? flespi is a middleware between GPS trackers and IoT devices, and software applications used to analyze and make decisions based on these data. With flespi you don’t need to worry about compatibility - regardless of the device manufacturer and communication protocol your data will converge into an ERP, CMS or any other business software. Why is flespi better than the competitors? flespi is far ahead of the competition in unifying two-way communication of devices by multiple manufacturers with applications of all sorts. To date there are no known solutions of scale and scope comparable to flespi. Can I use flespi on a dedicated server? Not really. flespi is a cloud-based solution residing on our secure distributed servers ensuring 99.9% uptime. The Platform-as-a-Service distribution model makes flespi accessible from all types of devices with any type of operating system on board and ensures that all users have the latest version of the platform. Does flespi have a graphical interface? Yes. flespi panel is an administrative tool for intuitive setup of the flespi configuration and access to the interactive documentation. Is flespi suitable for fleet management applications only? Not at all. The fact that flespi was created by the producer of fleet management software is not limiting its scope of applications. flespi can serve as an MQTT broker for IoT projects, a main or backup storage for any applications, and more. How much will it cost me? This greatly depends on the scale of the system you are planning to deploy, but you can start for free. flespi costs nothing to you while you stay within our generous restrictions. What applications can work with flespi? Any software capable of sending REST requests, subscribing to an MQTT topic or having a compatible stream will easily find the common language with flespi. When do I need to create flespi devices? Creating a channel is enough to get messages from the tracking devices into the flespi platform. If you need messages grouped by device, telematics data storage or remote device management capabilities, you will need to create flespi devices which will serve as virtual representation of the physical trackers. Learn the details in the article about levels of interaction with flespi. What tracking devices does flespi support? The list of currently supported protocols and devices is growing steadily. We are continuously working on adding the most used and demanded devices to the platform. Is there a limitation on the number of devices that can communicate with flespi? No. As long as our cloud datacenter can manage the volumes of data from your devices, you have nothing to worry about. Is there a limitation on the number of devices per channel? Yes. With free account you can have up to 5 active simultaneous connections (devices) per channel. With commercial account the limit extends to 200 000 devices per channel. Do I need to be technically-savvy to start using flespi? The slogan “from developers to developers” implies a certain level of technical literacy. Understanding of REST API technology and solid knowledge of any programming language will make deployment of flespi-enabled infrastructure an enjoyable experience. Please also see the Who is flespi for page to understand who we mainly target.