SLA Best Effort | SLA Priority | SLA Advanced | SLA Premium | |
---|---|---|---|---|
Plan
|
Free | Start/Pro | Enterprise | Ultimate |
Uptime responsibility
Check our monthly uptime history.
|
No refund | No refund |
99.89-99.01%: 30%
99.0% or below: 70%
|
99.89% or below: 70%
|
Private instances
|
N/A | N/A | keep the integrations of custom channel and stream protocols, plugin types for your dedicated use only | |
Protocols engineering
|
bug fixes and enhancements of supported protocols | included up to 8 hours per month of protocols engineering |